Known issue:

Error: Domain 'xxxxxxxx' is not reachable. Caused by expired target environments

Date:

Aug 21, 2026

Affected features:

Connections and Syncs

Affected plugins:

All plugins

Root cause:

Snowflake security policy change

Details of the issue:

Due to a recent Snowflake behaviour change, domains that have become unresolvable, typically due to sandbox or scratch environment expiry, will cause all connections and syncs for that Omnata plugin to fail.

We have seen this is most commonly when Salesforce sandbox orgs expire and the domain ceases to exist.

However, this can technically happen for any connector where the target domain may expire.

Workaround steps:

Ensure you delete any syncs or connections that are tied to expired sandbox or scratch orgs