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Case Study: Honeysuckle Health
Healthcare
| Patient data
Featuring
Alex Diamond, Senior Data Engineer
Misael Valdes Triana, Head of Health Program Delivery
Omnata products
Connect for Salesforce
Data stack
Business value delivered
• Integrated millions of records of patient data in real-time
• Launched a healthcare platform in a fraction of the time compared to traditional integration architectures
Clinicians better understand patient risks and deliver tailored healthcare programs
Established in January 2020, Honeysuckle Health is a joint venture between health insurer nib Group (ASX: NHF) and Cigna (NYSE: CI). Honeysuckle partners with healthcare insurers and providers, using data science to improve outcomes for patients across Australia. Data integration is often the key challenge with building healthcare platforms as clinicians need a central place to see and understand a patient’s health journey. Often this results in multi-year projects and large investments in middleware platforms and their configuration.
"We have a large and complex health specific data warehouse. Snowflake and dbt allowed us to build rich and accessible data that is surfaced to front-line teams using Omnata and Salesforce Connect."
Alex Diamond, Senior Data Engineer
A data-warehouse centric approach to Salesforce Health Cloud
De-identified healthcare information was centralised in Snowflake and modelled using dbt. This enabled data science models to predict poor health outcomes and measure the performance of the programs. With Salesforce Health Cloud managing the patient journey, Omnata allowed historical patient health records to be displayed in real time, directly from Snowflake tables containing over 100M records. Since Omnata and Salesforce Connect provides a native object integration, it meant that all of the Salesforce Health Cloud features could be leveraged. including the patient timeline view, object relationships, reports and automation.
"We have been able to integrate tens of millions of records of patient data effortlessly, and launch our healthcare platform in a fraction of the time that traditional approaches take."
Misael Valdes Triana, Head of Health Program Delivery
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